Questions artists actually ask.

CallerTunes is a creator-facing distribution and discovery service. It helps artists and other eligible content owners put approved content onto supported mobile-network CallerTune services. At launch, the service is available on MTN Nigeria.

When someone calls a subscriber who has activated a CallerTune, the selected content can play while the caller waits for the call to connect. The listener can then discover the content and, where available, activate it for their own CallerTunez.

Our launch deployment is MTN Nigeria. Additional networks can be added as the business expands. Network-specific activation instructions and service terms will be published when each network becomes available.

The current MTN Nigeria activation shortcode is 309. A listener can also dial *309# to explore and subscribe through the MTN CallerTunez service.

Artists, creators, labels, collectives, rights holders and other eligible content owners can apply, subject to rights verification and the applicable distribution agreement.

Music is the core launch use case, but CallerTunes can support other eligible creator content such as spoken audio, comedy, religious, motivational and children's content. Content must meet the applicable network and rights requirements.

Yes, where you have the required permission. Covers, samples, remixes and collaborations must be supported by the necessary authorisation from the relevant original rights owner(s) and other rights holders where applicable.

Spoken audio can be submitted. Explicit content may also be submitted, but it must be disclosed and remain subject to applicable network policies and approval.

Depending on the content, we may require rights-owner authorisation, artist authorisation, signed documentation, valid ID of the licensor, an authorisation video, publishing/IP evidence where applicable, and documentation from all relevant owners when rights are shared.

If you already have an ISRC, provide it. If you do not, NovaClarius can arrange an ISRC for the CallerTune version where required.

Preferred MP3 specification: 48,000 Hz, 16-bit, mono, 128 kb/s. WAV is also supported at 44,100 Hz or above, 16-bit, mono, 705 kb/s or above.

Yes. You can provide your preferred 30–45 second section, or you can ask us to select the strongest section for CallerTune use.

Yes. You can replace or edit a submitted song/content without an additional replacement fee, subject to the deployment process. Additional clips from the same song are treated as additional content and priced separately.

Starter covers 1 content, Professional covers up to 3, and Label / Creator covers up to 10. The artist submission form adjusts to the selected package.

Packages include content onboarding, 30–45 second CallerTune preparation, ISRC support where needed, metadata preparation/support, MTN Nigeria distribution, tune-code generation and activation support. Higher packages add optimisation, priority processing, dedicated support and larger potential-fan USSD campaign reach.

One campaign is included per package. We manage the campaign and create the USSD message. You can provide your preferred wording for review, and if you have a fan mobile-number database, a campaign can be directed to those numbers subject to the applicable process. Reach figures are potential audience estimates, not guaranteed conversions.

MTN's post-call SMS discovery feature is currently available for artists, but it is an operator-controlled feature and may be discontinued or changed by MTN at any time.

Artists earn a share of applicable subscription revenue. We are not publishing a fixed percentage on the public website because the detailed calculation basis belongs in the formal Distribution Agreement.

The normal payment cycle is quarterly. Monthly payment can be requested. The minimum payout threshold is ₦10,000, and monthly revenue statements can be requested.

No. Performance information and reports are available on request, subject to data availability and reporting schedules.

Typical turnaround is 5–7 business days after all required information and documents are received, subject to MTN approval and deployment requirements.

The setup fee covers deployment for 5 years. The formal agreement states the start and end dates, and content remains active during that period unless the rights holder requests removal or another qualifying termination event occurs.

Yes. The content owner retains the right to request removal at any time, subject to the formal agreement and operational process.

A renewal can be requested based on the prevailing industry standard and the terms applicable at that time.

If the content cannot be deployed for a qualifying reason such as rights issues, rejection or a technical/deployment failure, the current commercial commitment is a 100% refund.

Payment options are Card, Bank Transfer + Other Locally Supported Methods. Payment instructions are provided as part of the onboarding process.

Yes. A formal CallerTunes Distribution Agreement is required. The public website explains the service; the formal agreement governs rights, revenue calculation, term, removal and other contractual matters.

Corporate and political content requires a separate authorisation and commercial process. It should not be submitted under the standard artist workflow without prior approval.

Custom or branded activation arrangements may be possible for an additional branding fee, subject to network capability and approval. The public site does not publish unverified syntax for such arrangements.

Yes. Each artist receives a weekly subscription code and a monthly subscription code for their approved content. You can share the relevant code with your audience.

For the standard MTN flow, a listener can text the relevant tune code to 309. They can also discover content through the MTN CallerTunez service.

Yes. After agreement signing and activation on the MTN network, you receive a CallerTunes welcome pack containing your content information, tune codes, activation instructions, social artwork and discovery-campaign details.

Yes. Once your content is live, you can share your tune code through social media, WhatsApp, your website, fan communities and other promotional channels.

If you have a fan mobile-number database, a discovery campaign can be directed to those numbers subject to the applicable campaign process and permissions. We do not guarantee activations or conversions.

CallerTunes creates the campaign message. You can provide your preferred wording for review, and we can advise on how to make the message clearer and more effective before deployment.

UPC/EAN requirements can depend on the applicable network and release context. They are not currently promised as a standard CallerTunes package inclusion.

Use your existing valid ISRC. If an ISRC is missing, NovaClarius can arrange one where required for the CallerTune deployment.

Yes. Monthly revenue statements can be requested even though the normal payment cycle is quarterly.

No. CallerTunes does not currently provide a public live dashboard. Performance information and reports are available on request, subject to data availability and reporting schedules.

WhatsApp support: +234 903 333 9960. General enquiries: info@callertunes.store. Artist enquiries: info@callertunes.store.